PingMyLeadFor shops that sell on Instagram and Facebook
Answer every Instagram and Facebook buyer on time.
PingMyLead spots the buyers who are ready, checks your real prices, and drafts a reply in your customer's dialect. You check it and send it from your phone.
1 / 5
22:47. You are packing orders.
How much is the linen dress? Do you deliver to Amman?
Do you have it in black?
Thanks, received!
Is the bag still available?
- Intent
- Product
- Price and delivery
- Linen dress
How much is the linen dress? Do you deliver to Amman?
Hi! The linen dress is 35 JOD, and delivery inside Amman is 3 JOD 😊 Which size would you like?
Replied in 40 secondsSent you a message 😊
Hi! The linen dress is 35 JOD, and delivery inside Amman is 3 JOD. Which color do you like?
No card needed. Then $49 per month. Cancel anytime.
The problem
Every late reply is a lost sale.
You do not lose sales because your products are too expensive or your photos look bad. You lose them because Instagram and Facebook shoppers buy on impulse. When someone asks for a price, they want to buy now. If they wait two hours while you pack orders, they open another page and buy there.
This is not your fault. You run a full business: stock, suppliers, orders. You cannot watch your phone all day. But the unread badges keep growing, and you type the same price and delivery details again and again.
Chatbots make it worse. They sound stiff, miss local phrases and invent prices. So you keep answering every chat by hand to protect your shop, and it drains your energy.
The opportunity
Fast like a bot. Personal like you.
You do not have to choose between a stiff chatbot and living on your keyboard. PingMyLead reads every new comment and DM, shows you who is ready to order right now, and prepares a correct reply with your real prices in the customer's dialect.
Nothing is sent without you. Open your inbox, check the reply, send it. You never share your password: you connect with Meta's official login.
Picture ending your day with an empty inbox and every serious buyer answered.
No card needed. Then $49 per month. Cancel anytime.
Live demo
Try it with a customer message.
Type what your customers usually write, or tap an example.
Sample shop. With your account it uses your real prices.
Who this is for
Made for shops run from a phone.
Fashion and boutiques
Price questions wait while you pack orders, and buyers leave.
Beauty and cosmetics
Many questions about shades and delivery, and you cannot misquote your stock.
Home goods, sweets and crafts
You run the shop alone and do not want to spend your evening typing.
Why PingMyLead
A helper that sounds like you.
Spot serious buyers first
Every message and comment gets a score, so ready buyers never wait.
Replies in your customer's dialect
Levantine, Gulf, Egyptian, Iraqi and Arabizi. Your shop sounds like a real person.
Your real prices only
It uses your products, prices and delivery terms. If something is missing, it says you will confirm.
You stay in control
Nothing is sent without you. Copy the reply, send it, get back to work.
Customer: kam el se3r el fostan el aswad? w fi tawsil 3a 3amman?
Thank you for contacting us! Please visit our website for prices and delivery information. Have a nice day!
أهلين 🌸 فستان السهرة الأسود سعره 60 دينار، والتوصيل داخل عمّان 3 دنانير. شو المقاس اللي بدك إياه؟
No card needed. Then $49 per month. Cancel anytime.
How it works
Ready in about ten minutes.
- 1
Connect Instagram and Facebook
Log in with Meta's official login in two minutes. No password sharing.
- 2
Add your prices and details
Products, prices, delivery, payment, hours. Paste your price list and we turn it into products.
- 3
Get ready replies and close sales
Hot buyers first, a reply in their dialect, you send it from your phone.
Our story
Why I built PingMyLead
For more than 12 years I built software for large companies. In that time I watched friends and family grow small shops on Instagram and Facebook. They did everything alone, and they had the same problem every day: a customer asks for a price, ready to buy, and the message waits for hours. By the reply, the customer has bought somewhere else.
Big software was too expensive and complex. Cheap chatbots sounded cold and made up prices. Small shops do not need complicated software. They need a simple helper on the phone that respects how real customers talk.
So I built PingMyLead. It reads your new messages and comments, understands local dialects, and prepares an answer with your real prices. It never sends anything on its own. You keep full control of your customers.
Ahmad, founder
No card needed. Then $49 per month. Cancel anytime.
Simple prices. You pay for the customers who write to you.
PingMyLead reads your DMs and comments, scores every lead and drafts a reply in your customer's dialect with your real prices. You tap send. Nothing goes out without you.
7 days free. No card.
What is a lead?
A lead is one customer who writes to your shop in a month, however many messages they send.
Starter
For a shop that is getting busy
$40.83 / month2 months free
billed $490 a year
- 800 leads per month
- 1 connected account (Instagram plus its Facebook Page)
- 2 team members
- Lead score for every customer
- Draft replies in your customer's dialect, with your real prices
- Push and email alerts when a hot customer waits
- Stats: 30 days, where customers come from, busy hours
- Help panel and a setup call
Pro
For growing shops and small teams
$82.50 / month2 months free
billed $990 a year
- 1,800 leads per month
- 2 connected accounts (coming soon)
- 5 team members
- Everything in Starter
- Full stats: reply speed, ads, 90 days, export
- WhatsApp alerts, 300 per month (coming soon)
- Priority support
Business
For big shops and teams
$165.83 / month2 months free
billed $1990 a year
- 3,500 leads per month
- 5 connected accounts (coming soon)
- 10 team members
- Everything in Pro
- Stats for 12 months and per team member (per member coming soon)
- WhatsApp alerts, 500 per month (coming soon)
- Priority support and a monthly check in call
- Save $98 a year on Starter
- Save $198 a year on Pro
- Save $398 a year on Business
Small shop? Basic $29: 300 leads a month, 1 account, 1 team member.
Every plan: lead score, draft replies with your real prices, push and email alerts. You check every reply and tap send.
Yearly already includes 2 months free.
Try PingMyLead free for 7 days. No card required. Test it on your real messages before you pay anything. If it does not save you time or help you answer buyers faster, just walk away. You risk nothing and you can cancel anytime.
Need a little more? Add it when you need it.
500 extra leads
$25, one time
Used after your plan leads and your free 10% extra. Good until the end of your next billing month.
2,000 extra leads
$79, one time
Same rule.
Extra team member
$5 per month each
Cancel any time.
WhatsApp alerts, 500 more
$15 per month
Pro and Business only. Coming soon.
If extra leads would cost you more than the next plan, we show you the upgrade first. You choose.
What happens if I go over?
- At 80%: we tell you once, by email and push. Everything works.
- At 100%: we give you 10% extra leads, free, once a month. Everything still works.
- After that: new customers still arrive in your inbox, alerts still fire and every lead still gets its score. You can still reply by hand. Only drafts for new customers pause until you add leads or your month resets.
- Customers you already talk to keep full drafts until the month resets.
- Drafts never stop for a hot customer. When a customer reaches a score of 70 or more, drafts come back for them at once.
- We never charge you extra. You buy more leads only if you choose to.
Usage questions
1. What counts as a lead?+
One customer who writes to your shop in a billing month. A DM and a comment from the same person in the same month count once when we can match them to the same Instagram or Facebook account. A comment counts as a lead only when the customer also sends a DM, you reply to it, or it shows real buying interest. Short comments like "done" or an emoji on a giveaway do not count.
2. A customer writes to me 20 times. Does that count 20 times?+
No. It counts as 1 lead for the month. Long chats and many questions do not cost you more.
3. What happens when I reach my limit?+
You get 10% extra leads, free. After that, new customers still arrive, alerts still fire and every lead still gets its score. You can reply by hand. Drafts pause only for new customers until you add leads or your month resets. Customers you already talk to keep their drafts. When a customer becomes hot (score 70 or more), their drafts come back at once.
4. Will you charge me extra without asking?+
No. PingMyLead never charges for going over. You buy extra leads only when you tap the button yourself.
5. Do unused leads roll over?+
Plan leads reset on your billing day and do not roll over. Extra leads that you buy stay until the end of your next billing month, then expire.
6. Can I change my plan any time?+
Yes. An upgrade works the same day, and the value of the unused days of your old plan becomes free days on the new plan. Pick the smaller plan any time. Your current plan runs to the end of the month you paid for, and we add those days to the new plan, so you never pay twice.
7. What do I get in the trial?+
7 days free, no card. You get 150 leads, 1 connected account, 2 team members and every feature that is live. At 150 leads, new customers still arrive in your inbox. Drafts for new customers pause until you choose a plan. The trial has no 10% extra.
8. How do team members and accounts work?+
A team member is anyone with a login to your shop, you included. One connected account is one Instagram professional account plus its linked Facebook Page. All accounts share your plan's leads. If you have more members than your plan allows, nobody is removed. You only need a free seat to invite someone new.
9. Can I cancel?+
Yes, any time, in Settings.
Imagine tonight
Imagine dinner tonight without your phone buzzing.
A customer asks for a price while you eat with your family. PingMyLead reads it, checks your price and prepares the reply in their dialect. You tap copy, send, done in thirty seconds.
Now the other path: you stay on your screen all day, type the same price thirty times, and serious buyers wait while you pack or sleep. By your reply, they bought from another shop.
You do not need to hire staff or risk your account to fix this. You need a reliable way to answer while you are busy.
No card needed. Then $49 per month. Cancel anytime.
FAQ
Questions shop owners ask.
Will PingMyLead send messages for me?+
Only when you tap Send. PingMyLead writes the reply, you check it, and you can send it from PingMyLead with one tap. Nothing is sent without your tap.
Does it understand Arabic dialects and Arabizi?+
Yes: Levantine, Gulf, Egyptian, Iraqi and Arabizi. Try your own message in the demo above.
Can it invent a price?+
No. It only uses the prices you add. If a price is missing, the reply says you will confirm.
Is it safe for my accounts?+
Yes. You connect with Meta's official login. You never share your password and you can disconnect anytime.
Do I need a computer?+
No. It is made for your phone. Setup takes about ten minutes.
How does the free trial work?+
7 days of full access, no card. Then choose Starter $49 or Pro $99 per month. If you do not choose, your account pauses and your leads stay saved.
Can I try it before I sign up?+
Yes, use the live demo on this page.
Answer every buyer while they still want to buy.
No card needed. Cancel anytime.