Trust and safety

How you connect

You connect through Meta’s login. You never share your Instagram or Facebook password with us. You can disconnect any time in Settings.

What Meta approved

In November 2026 Meta approved PingMyLead’s App Review for Instagram messages and comments and Facebook Page messages and comments.

Nothing is sent without you

PingMyLead suggests replies. You or your team send them.

Your prices only

Drafts use the products and prices you add. If something is missing, the draft says you will confirm.

Your data

We keep the messages and customer details your shop receives so the inbox works. Product analytics hide all text and form inputs. You can delete your account in Settings, Account, and ask for data deletion.

Who can see what

The shop owner and the team members the owner invites.

Status and contact

Company

PingMyLead is a product of Legalese Inc., 8 The Green, Ste R, Dover, DE 19901, United States.